UNIFIED COMMUNICATIONS AS A SERVICE

A smart solution for your critical business needs

The need for employees to be reachable anytime, anywhere, while being able to prioritize their communications, has never been greater. Windstream’s Unified Communications as a Service (UCaaS) provides a consistent interface and experience across multiple devices, allowing you to achieve a more connected, collaborative workforce. UCaaS is an enterprise-class solution that easily integrates with your existing tools for call centers, social media and more—great for businesses that have invested significant capital in applications such as CRM and contact center IVRs. As your single point-of-contact for solution design, delivery and management, UCaaS from Windstream provides a foundation for growth and business success.

Features

  • Terms of 36 or 60 months with per-seat pricing
  • Designed for 100 to 10,000+ users
  • Single-tenant instance on a shared architecture
  • Powered by Mitel and Avaya
  • Hosted in highly secure, resilient and environmentally controlled data centers
  • Full, turn-key implementation
  • Geo-redundancy
  • Advanced contact center applications
  • An array of IP telephony subscription bundles to choose from, including basic, standard and premium.

Benefits

  • Gain a foundation for growth and manageability through platform standardization
  • Drive business change by controlling capital spend while enhancing productivity
  • Increase business agility by enabling a competitive infrastructure on which to build
  • Stay current as Windstream manages your communications and provides a technology roadmap
  • Improve customer responsiveness as close-at-hand UC features connect and accelerate decision making
  • Deploy a pervasive, robust network that leverages our MPLS transport with QoS, delivering information and driving collaborative communications
  • Enjoy unmatched performance and availability with 99.99% SLAs in the cloud environment
  • Establish critical business continuity measures

Cygnus Systems, Inc | IP Managed Communications | Managed IT Service | Cygnus News
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